RhinoArtisan 5.x Docs
  • Getting Started
    • Introduction
    • How to download, install and activate your license
    • System Requirements
    • Technical Support
    • RhinoArtisan Website
    • Academy
  • User Interface
    • Rhino and RhinoArtisan Interface
    • Toolbar and Menu
    • Ribbon
    • Outliner
    • Commands
    • Render & Animation
    • Layers
    • Middle Button
    • Options
      • Theme
  • Commands
    • File
    • Curve
    • Solid
    • Transform
    • Shanks
    • Diamonds
    • Stone Settings
    • Components
    • Drafting
    • Analyze
    • Rendering
    • 3D Printing
    • Cloud
  • Frequently Asked Questions
    • Pricing and Licensing
      • How can I purchase RhinoArtisan?
      • Does RhinoArtisan include Rhino?
    • Installation and Updates
      • How can I update Rhino?
      • How can I install RhinoArtisan?
      • Rhino 8 doesn't load RhinoArtisan. What can I do?
      • Rhino 6 or 7 doesn't load RhinoArtisan. What can I do?
      • How can I know which version of Rhino I'm using?
      • What version of RhinoArtisan I'm using?
      • How can I update RhinoArtisan?
    • Usage Questions
      • How to restore the user interface layout?
      • How to import textures on RhinoArtisan
      • How can I learn to use RhinoArtisan?
      • How to disable the tripod?
      • How to move my license to another computer
      • How to Resolve Loading Issues
    • 3D Printing
      • How can I integrate RhinoArtisan into my printer's 3D printing software?
  • Integrations
    • Unlimited3D
      • Publishing on Unlimited3D
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  1. Frequently Asked Questions
  2. Usage Questions

How to Resolve Loading Issues

PreviousHow to move my license to another computerNext3D Printing

Last updated 9 months ago

Checking AppData Folders

Having all necessary folders properly loaded is crucial for the smooth functioning of RhinoArtisan. Here's how to ensure that all required folders are correctly loaded on your computer:

  1. Open the %appdata% Folder:

    • Press the Windows key and type %appdata% in the search bar.

    • Press Enter to open the folder.

  1. Navigate to the Following Path:

  • Go to AppData, then Roaming, then Artisan, and finally 6.0.

In this folder, you should see the folders shown in the image below.

Checking RhinoArtisan Installation Folders

Next, verify the contents of the RhinoArtisan installation folder:

  1. Navigate to the Installation Folder:

    • The default path is C:\Program Files\RhinoArtisan 6 for Rhino 8\contents. Note that this path may vary depending on your Rhino installation location.

  1. Compare Folders:

  • In the contents folder, you should see the same folders as those in the 6.0 folder of Artisan.

Copying Folders

If the folders in the contents folder are different or missing compared to the 6.0 folder of Artisan:

  1. Close RhinoArtisan.

  2. Copy the Folders:

    • Copy the folders from the contents folder to the 6.0 folder of Artisan.

Restart RhinoArtisan:

  • After copying the folders, restart RhinoArtisan. The issue should be resolved.